Privacy Policy

Last updated: October 2026

1. Introduction

Element Noir Realty ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use elementnoirrealty.co.ke or contact us directly.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit an enquiry
• Property preferences and budget information you share with us
• Communications via WhatsApp, email, or telephone
• Basic usage data collected automatically when you visit our website

3. How We Use Your Information

We use your personal information to:

• Respond to your property enquiries and provide advisory services
• Send you relevant property listings that match your stated preferences
• Provide market intelligence and investment updates you have requested
• Improve our website and services
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Property developers, only when you have expressed interest in a specific development and consented to introduction
• Legal and professional advisors in connection with a property transaction you have instructed us on
• Service providers who assist us in operating our website (Netlify for hosting)

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. If you request deletion of your data, we will action this within 30 days subject to any legal retention requirements.

6. Your Rights

Under Kenyan data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data for marketing purposes
• Lodge a complaint with the Office of the Data Protection Commissioner of Kenya

7. Cookies

Our website uses minimal cookies for theme preference storage only. We do not use tracking cookies or third-party advertising cookies. No cookie consent banner is required as we do not collect personal data via cookies.

8. Security

We implement appropriate technical and organisational measures to protect your personal data, including HTTPS encryption, secure hosting via Netlify, and restricted access to enquiry data.

9. Third-Party Services

Our website uses Google Fonts and Pexels for images. These services may set their own cookies. We use WhatsApp for client communications — please refer to Meta's privacy policy for information on WhatsApp data handling.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated date at the top of this page will reflect any changes. Continued use of our website constitutes acceptance of the updated policy.

Contact

For data protection enquiries or to exercise your rights, contact us at hello@elementnoirrealty.co.ke or call +254 707 565 810.